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What happens if I lose the key to my padlock?

As part of your fees, we’ll supply the first padlock and key for your unit, but from that point, it is your responsibility. We do, however, understand that accidents do happen and sometimes everyone misplaces things.

If you lose the key to your padlock, it’s imperative that you contact Beyond Storage as soon as possible so we can arrange a replacement – the wellbeing of your stuff being the primary reason for this!

However, Beyond Storage regretfully cannot provide a new key to your padlock free of charge. Instead, we charge £25 for each replacement key for units.


Try our new online estimator

At Beyond Storage we are always working on ways to improve the experience for our customers. With our new online estimator, simply answer a couple of questions about your storage requirements and we’ll give you a price straight away!


Request a quote

Fill in your details and let us do the work! Based on your requirements we’ll send you a quote directly to your inbox. If you would prefer to talk to us directly, please don’t hesitate to call or talk to Lindsey via live chat!